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Privacy Policy


Last Updated: August 24, 2026

WallyFixx respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how WallyFixx collects, uses, stores, and shares information when you visit wallyfixx.com, request a quote, contact us, interact with our advertisements, or use our iron door restoration and exterior refinishing services.
WallyFixx provides professional iron door restoration, wrought iron door refinishing, exterior fixture refinishing, and related services throughout the Dallas-Fort Worth area.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:
 

  • First and last name

  • Email address

  • Phone number

  • Property or service location

  • ZIP code

  • Photos you submit for estimates or project evaluations

  • Information about the service you are requesting

  • Messages, questions, or other information you provide through our website, phone, email, text message, or social media

  • Appointment, estimate, and customer service information
     

We may also automatically collect certain technical information when you visit our website, including:
 

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Time spent on the website

  • Referring website or advertising source

  • Approximate geographic location

  • Website interactions and conversion activity
     

2. How We Use Your Information

WallyFixx may use the information we collect to:
 

  • Respond to questions and quote requests

  • Evaluate photos and provide service estimates

  • Schedule appointments and perform requested services

  • Communicate with customers regarding projects, appointments, estimates, and warranties

  • Provide customer support

  • Improve our website, services, advertising, and customer experience

  • Measure the effectiveness of our Google Ads and other marketing campaigns

  • Understand how visitors use our website

  • Prevent fraud, misuse, or security incidents

  • Maintain business records

  • Comply with applicable legal and regulatory requirements
     

Where permitted by law and based on your communication preferences, we may also contact you regarding promotions, service reminders, special offers, or other WallyFixx services that may be relevant to you.
You may request to stop receiving promotional communications at any time.

3. Quotes, Photos, and Service Requests
When you request a quote from WallyFixx, we may ask you to provide contact information and information regarding your project.
If you submit photographs of your iron door, exterior fixtures, outdoor furniture, or property, those photographs may be used to evaluate the condition of the project, prepare an estimate, communicate with you regarding recommended services, and maintain records associated with your inquiry or project.
We will not intentionally publish identifiable customer photographs for advertising purposes without appropriate permission.

4. Cookies and Tracking Technologies
WallyFixx and our website service providers may use cookies and similar technologies to operate the website, remember visitor preferences, analyze website performance, understand visitor behavior, and measure advertising effectiveness.
These technologies may include:

  • Essential website cookies

  • Analytics cookies

  • Advertising cookies

  • Conversion tracking technologies

  • Similar measurement and tracking technologies

Some cookies are required for the website to function properly. Other cookies may be used for analytics or advertising purposes.
Depending on your location and applicable law, you may be provided with the ability to accept, reject, or manage certain non-essential cookies.

5. Google Analytics, Google Ads, and Advertising

WallyFixx may use Google services, including Google Analytics and Google Ads, to understand website traffic, measure advertising performance, improve our marketing, and determine whether an advertisement resulted in a quote request, phone call, or other customer action.
Google and similar advertising providers may use cookies, device identifiers, and other technologies to collect information about website interactions.
We may use advertising features such as:
 

  • Google Ads conversion tracking

  • Enhanced conversions

  • Website visitor audiences

  • Remarketing or similar advertising features

  • Campaign and traffic-source measurement
     

Information provided directly by customers may also be used for advertising measurement where permitted by applicable law and the policies of the advertising platform.
We do not knowingly provide sensitive personal information to advertising platforms for personalized advertising.
Visitors may control certain Google advertising preferences through Google's advertising privacy settings.
6. Wix
Our website is hosted using the Wix.com platform.
Wix provides website hosting, databases, forms, security features, and other technology used to operate our website. Information submitted through our website may therefore be processed or stored through Wix systems and services.
Wix may also use cookies and related technologies necessary to operate and secure the website.

7. How We Share Information

WallyFixx does not sell personal information for money.
We may disclose information to trusted service providers when reasonably necessary to operate our business, including providers that assist with:

  • Website hosting

  • Website analytics

  • Advertising

  • Customer communication

  • Scheduling

  • Payment processing

  • Business administration

  • Data storage

  • Marketing and advertising measurement

These providers may process information only as permitted by their agreements, their privacy policies, and applicable law.
We may also disclose information when reasonably necessary to:

  • Comply with a law, court order, subpoena, or government request

  • Protect the rights, property, or safety of WallyFixx, our customers, or others

  • Investigate fraud, security incidents, or misuse of our services

  • Complete a business sale, merger, restructuring, financing, or transfer of business assets

Depending on applicable privacy law, certain advertising or data-sharing practices may be legally defined as a "sale," "sharing," or "targeted advertising" even when no money is exchanged. Where legally required, visitors may request to opt out of these activities.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
For this reason, you should avoid submitting unnecessary sensitive information through website forms, email, or text message.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining customer and warranty records, resolving disputes, analyzing business performance, complying with legal obligations, and maintaining appropriate business records.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Your Privacy Choices and Rights
Depending on where you live and applicable privacy laws, you may have the right to request that WallyFixx:

  • Confirm whether we process your personal information

  • Provide access to certain personal information we maintain about you

  • Correct inaccurate information

  • Delete certain personal information

  • Provide a copy of certain personal information

  • Stop certain marketing communications

  • Opt you out of certain targeted advertising or data-sharing activities where required by law

To make a privacy request, contact us using the information provided below.
We may take reasonable steps to verify your identity before processing certain requests.
11. Texas Privacy Rights
WallyFixx operates in Texas and respects applicable rights provided to Texas consumers under the Texas Data Privacy and Security Act and other applicable laws.
Depending on whether the law applies to a particular business activity, eligible Texas residents may have rights relating to access, correction, deletion, obtaining a copy of personal data, and opting out of certain targeted advertising, sale of personal data, or profiling activities.
WallyFixx will respond to valid privacy requests as required by applicable law.
12. Marketing Communications
If you provide your email address or telephone number, WallyFixx may use it to communicate with you regarding:

  • Your quote request

  • Appointment scheduling

  • Project updates

  • Customer service

  • Warranty matters

  • Follow-up regarding services you requested

If you separately consent to promotional communications, we may also send information about promotions or additional services.
You may unsubscribe from promotional emails using any unsubscribe option provided or by contacting us directly.
You may request that promotional text messages stop by replying STOP, where applicable.
Consent to receive promotional communications is not a condition of purchasing WallyFixx services.
13. Children's Privacy
WallyFixx services and this website are intended for adults seeking home improvement and restoration services.
We do not knowingly collect personal information from children under 13.
If we learn that personal information from a child has been submitted to us without appropriate authorization, we will take reasonable steps to delete it.
14. Third-Party Websites and Social Media
Our website may contain links to third-party websites or platforms, including social media websites.
WallyFixx is not responsible for the privacy practices, security, or content of third-party websites.
We encourage visitors to review the privacy policies of any third-party services they use.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, website technology, advertising practices, or legal requirements.
When we make changes, we will update the Last Updated date shown at the top of this page.
We encourage visitors to review this Privacy Policy periodically.
16. Contact WallyFixx
If you have questions about this Privacy Policy, want to exercise a privacy right, or want to request access, correction, or deletion of your information, contact:
WallyFixx
12484 Abrams Rd
Dallas, TX 75243
Phone: 945-299-9999
Email: wallyfixx@gmail.com
Website: wallyfixx.com

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